Family Consultant Supervisor

 

COMMUNITY CONNECTIONS

Family Consultant Supervisor

Salary: $60,000-$70,000
Comprehensive benefits package with 401K match, 25 days PTO, 14 paid holidays.
Both field visits and in-office work are required with remote work option available for at least 2-3 days per week.
Please email resume and cover letter to employment@c-connections.com

Position Summary:
• Full time exempt position that reports to the Director of Placement Services • Provides ongoing leadership and high level of guidance to Family Consultants to maintain a high quality of service and ensures program operations and files are in compliance with Community Connections, Inc. policies and procedures, state regulations, licensing and contract requirements. Supports administrative team with management skills that are proactive, highly organized, and results oriented. Demonstrates timely and effective decision making and problem solving, priority setting, encourages development of the program and employees, and advocates for service needs and systematic changes for children, birth families, foster and adoptive parents.
• Models and applies the mission and purpose of Community Connections, Inc. through daily actions that successfully meet the needs of children in foster and adoptive placements by providing quality services through family centered practice.
• In order to bring about these outcomes, the Family Consultant Supervisor shall perform the following responsibilities and tasks. This is not an all-inclusive list.

Qualifications:
• Shall have the minimum qualifications of a Bachelor’s degree from an accredited college or university in the area of behavioral or social sciences, social work, psychology, sociology, education, counseling, or other human service or behavioral science field with at least two years of paid work experience in the field of social services or human service delivery; or a Master’s degree from an accredited college or university in the same areas of study and one year of paid work experience in the field of social services or human service delivery.
• To be available to provide back up on-call coverage and crisis intervention services to Family Consultants during the weekday evening hours and during rotating weekends and holidays.
• To be available to provide on-call coverage by maintaining intake cell phone during rotating weekends and holidays to receive after hours inquiries from DFCS and to complete placements, as needed.
• Have reliable vehicle with auto liability insurance.

Job Performance Expectations:
• Demonstrate a high quality of collaboration and exceptional customer service to children, birth families, foster and adoptive parents, DFCS and Juvenile Court staff, mental health, medical and educational providers, and other interested parties.
• Professionally represent agency by building positive relationships and providing quality customer service to foster and adoptive parents and applicants.
• Responsible for timely and accurate training, direct supervision, and performance evaluations of Family Consultants. Ensure Family Consultants are held accountable for accurate and timely completion of job duties and quality services that are in compliance with standards.
• Responsible for taking on job responsibilities of Family Consultants in their absence.
• Facilitate positive employee relationships through employee appreciation, fostering teamwork, and motivating staff to achieve the highest level of performance.
• Participate in monthly staff meetings and lead Family Consultant supervision meetings as evidenced by thorough agendas, effective communication of expectations, timely feedback, and active participation of staff.
• Responsible for ongoing assessment of quality care, watchful oversight capacity, and appropriateness of foster and adoptive placements to ensure safety of children.
• Responsible for accurate and timely review of data and reports to ensure licensure and contract compliance in DHS database and entry of data in Community Connections, Inc. database, as evidenced by quality assurance reviews of child and foster parent monthly reports, progress reports, child audit checklists, departure summaries, home study updates, annual evaluations for foster and adoptive parents, and maintaining compliance standards for all foster and adoptive files.
• Responsible for maintaining up to date knowledge of agency licensure body policies and regulations.
• Participate in agency-specific meetings, member association meetings, and annual agency audit reviews as needed or directed by supervisor.
• Participate in new youth referrals by evaluating the best placement and case assignment.
• May perform the same functions as the Family Consultant as outlined in the Family Consultant Job Description and the Intake Coordinator as outlined in the Intake Coordinator Job Description.