Contact Name: Andrea Goines

Contact Number: +17703871143

Contact Email: [email protected]

Job Category: Child & Family Services

DUTIES AND RESPONSIBILITIES: • Manage day-to-day program operations and case flow. • Receive and route Handle With Care notices to designated school contacts with fidelity and speed. • Liaise with police, sheriff, school districts, and DFCS to ensure timely, secure information sharing. • Lead partner training(s) on protocol, privacy, and trauma informed practices. • Monitor compliance and data quality. Produce monthly dashboards and outcome reports. • Convene partner meetings and problem solve barriers to implementation. • Maintain procedures, MOUs, contact lists, and resource guides. • Track referrals to school and community supports and close the loop on outcomes. • Support outreach, awareness, and stakeholder onboarding across Bartow County • Uphold confidentiality, FERPA, and all applicable laws and policies. • Demonstrate a commitment to PQI and attend meetings as required. • Demonstrates passion for the mission of Advocates for Children and a commitment to ensuring fairness and accessibility for all through active participation in related training and advocacy efforts. SUPERVISORY RESPONSIBILITIES: • None

QUALIFICATIONS: • Bachelor’s degree in social work, education, criminal justice, public administration, or related field. Equivalent experience considered • Two or more years in program coordination within schools, law enforcement, child welfare, or community health • Experience with Handle With Care or similar notification models, preferred. • Knowledge of Bartow County schools and public safety landscape, preferred. • Bilingual English and Spanish, preferred. • Proven experience managing cross agency initiatives and training(s) • Proficiency in trauma informed care and practical application in school and community settings • Strong data, documentation, and reporting skills • Systems thinker with strong follow through • Excellent communication with diverse partners • Meeting facilitation and training delivery • Judgment under pressure and sound confidentiality practices • Basic data management in Excel or Google Sheets. CRM or case tracking experience a plus • Clear background check and valid driver’s license COMPETENCIES: • Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. PHYSICAL DEMANDS AND WORK ENVIORNMENT: • Occasionally required to stand • Occasionally required to walk • Frequently required to sit • Continually required to utilize hand and finger dexterity • Continually required to talk or hear. • Occasionally exposed to outside weather conditions • While performing the duties of this job, the noise level in the work environment is usually quiet to moderate. o Hybrid work site to include office, schools, and field meetings within Bartow County o Occasional early morning or evening partner sessions • The employee must occasionally lift and /or move more than 25 pounds / frequently lift and/or move up to 15pounds / continually lift and/or move up to 10 pounds. • Specific vision abilities required by this job include: o Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focus. • Frequently required to drive a personal vehicle.