Program Support Coordinator – Residential Programs

Organization Name

Wellroot Family Services


Tucker, GA

Opening Date

July 1, 2021

Closing Date

September 30, 2021


Position: Program Support Coordinator – Residential Programs
Reports To: Director, Residential Program
Department: Residential Programs
Location: Tucker, GA
FSLA: Exempt
Job Summary:

The Program Support Coordinator ensures that services and day to day support to the young adults help them develop a higher level of independence, while providing support to the Education Coordinator, Life Coaches, and Transitional Support Workers. The Program Support Coordinator also supports clients with life skills training, spiritual life development, support and guidance so they may attain educational, vocational and employment opportunities.

Provide individual spiritual care to youth and families
Assist youth with their physical, economic, vocational, recreational, social, emotional and daily life skills development
Provide individual care and guidance consistent with the needs of the youth and families
Provide transportation to church on Sundays
Develop programs for youth and families to address spiritual needs
Connect with local churches to provide tutoring, mentoring, and other support to our youth and families
Host programming for youth and families
Assist in determining and recruiting volunteers for programming
Plan monthly programming calendar for youth and families
Maintain necessary reports, records, and documentation pertaining to life skills development for youth and families
Engage youth and families in spiritual activities in the community
Work with the Education Coordinator to assist the TLP and ILP youth with the development and implementation of a career plan to include the youth’s interest, strengths in school visions for career and personal life and opportunities for career and work experience
Work with the Education Coordinator and ILP youth to identify tutors as needed or applicable
Support the TLP and ILP youth with attaining educational goals
Connect ILP and TLP youth with local industries and employment programs so that youth will have the opportunity to explore career opportunities and develop a plan to achieve their career aspirations
Offer job search training in areas such as resume’ writing and interviewing
Attend all staff meetings as applicable
Maintain confidentiality and other responsibilities listed in governmental laws and regulations, as well as company policies and procedures
Work with Life Coaches and other Transition Support Team to develop and implement a service plan with clients, and attend meetings as required to review client progress
Teach clients life skills including but not limited to; self-care, daily living tasks, communications, budgeting, community living and socialization, community mobility
Assist clients in establishing and maintaining involvement in community recreation and productive leisure time activities
Encourage the spiritual growth of each client by connecting them with spiritual resources on staff or in the community
Provide schedules, routine environment and engagement for youth in the program
Complete required record-keeping and documentation accurately and in a timely manner
Adhere to the organization’s policies and procedures, and demonstrate support of the mission, vision and values

Bachelor’s Degree in a human service related field
Minimum of 2 years’ experience working with children with emotional or behavioral problems required
Experience working in a faith-based setting promoting growth in spiritual life
Valid Driver’s License
Excellent written and oral communication skills
Excellent organizational and computer skills
Successful completion of all required Criminal Background checks

Essential Demonstrated Skills and Abilities:
Leadership qualities to attract, develop and retain youth in our programs
Knowledge of social services, record keeping, reporting requirements and confidentiality
Excellent written and verbal communications skills
Ability to make independent decisions when circumstances warrant such action
Ability to effectively communicate with others and foster good working relationships
Ability and willingness to follow deadlines and/or complete assignments/trainings as assigned by supervisor
Demonstrates a strong sense of urgency and accuracy

Work Environment:

The work environment characteristics described here are representative of those an encounter while performing essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. May be subject to imposed deadlines. May be subject to hostile and emotionally upset clients, staff, family members, or the general public at times. General office environment: some stress may occur in meeting required deadlines. This position uses office equipment, software systems and a computer approximately 70% of the work day.

Wellroot is an EEO employer and offers a competitive salary and benefits package that may include:
Major medical, dental and vision coverage
Paid company holidays
Generous PTO policy
Retirement plan with employer matching contribution