Job Vacancy

Behavioral Health Technician Lead
Atlanta, GA
WellSpring Living


Girls Residential Program– Behavioral Health Technician Lead

Organization Type:  Non-Profit, Faith-Based, 50+ Employees

Position Type:  Full-Time, Non-Exempt; Salaried

Direct Report: Program Coordinator

Department:  Girl’s Residential Program (Ages 12-17)

Hours:  40 hours includes weekdays and weekends on a rotating schedule

Travel Requirements:  Yes

Education and Experience:  Possess, at minimum,

  • A Bachelor’s degree from an accredited college or university in the area of social work, psychology, childhood education, education counseling and psychology, or a related field and four (4+) years of mental or behavioral health experience with adolescents and families, or;
  • Those with an Associates degree from an accredited college or university in the area of social work, psychology, childhood education, education counseling and psychology, or a related field may be considered if they have more than and six (6+) years of mental or behavioral health experience with adolescents and families.
  • Experience supervising staff with similar job title/role/experience

Summary:  The behavioral health technician will work closely with the clinical team in the treatment of participants with behavioral health diagnoses including anxiety, depression, posttraumatic stress disorder, substance abuse and more.  As a behavioral health technician, you will work directly with participants to help implement the treatment plan as prescribed.  The position involves assisting participants with activities of daily living and self-care. In order to improve participant skills, the technician provides a supportive environment by modeling and encouraging positive behaviors and discouraging or de-escalating negative behaviors. Reporting and recording participant’s progress with various interventions is also an important part of the job.

Job Duties The duties of this position include but are not limited to the following:

Leadership and Supervision:

  • Provide direct supervision to Direct Care staff assigned
  • Support Program Coordinator with providing Direct Care staff monthly progress and performance evaluations
  • Support Program Coordinator with training and onboarding new staff
  • Provide coaching when needed to underperforming staff and, make recommendations for progressive discipline to Program Coordinator
  • Approve leave requests after ensuring adequate coverage
  • Develop daily schedule, assign tasks and ensure follow through by end of shift
  • Ensure staff are following all GRP policies and procedures, as well as the what is outlined in the Participant Handbook (dress code, how we handle hygiene, med administration, etc.)
  • Take lead responsibility for writing statements (or collecting staff statements) regarding any critical incidents that occur on assigned shift
  • Be a leader in the use of the strength-based approach with participants and staff
  • Be the point person for volunteers or guests in the home
  • Participate as a lead team member in applying service plans, safety plans, behavior plans, and response plans

Maintaining Program Structure:

  • Observe participants emotional state and relay any issues or concerns to clinical team
  • Observe participants physical state and relay any issues or concerns to HSP
  • Lead skills building groups and activities during non-school hours
  • Model behavior management and de-escalation skills to participants and staff on shift
  • Actively engage with participants in a group or 1:1 setting to ensure stability in the home and decrease the likelihood of critical incidents
  • Follow the schedule laid out in the program
  • Actively participate in program activities, especially with volunteers
  • Perform administrative functions as needed
  • Transport participants to appointments and activities
  • Complete 15 minute bed checks for participants during sleeping hours
  • Complete grocery shopping, meal planning, and meal preparation for participants
  • May administer random drug screens
  • Administer and document medication use of participants
  • Ensure adherence to program guidelines
  • Provide safety checks
  • Complete accurate and detailed documentation daily
  • Provide care to program participants without regard to race, gender, ethnicity, religious or spiritual beliefs
  • Provide culturally competent care for participants wondering about their sexuality or gender identity. This includes those who may identify as lesbian, gay, bisexual, transgender, gender-variant, or those who have questions

Develop and Model Health Living for Participants:

  • Maintain an active, growing relationship with the Lord
  • Use time on shift to engage with participants and develop intentional relationships
  • Cultivate an atmosphere of mutual respect through words and behaviors
  • Lead by example in modeling a healthy lifestyle in the body, soul and spirit
  • Provide direction and encouragement to program participants
  • Practice and teach healthy boundaries to program participants
  • Navigate interpersonal conflict by speaking the truth in love
  • Provide support and crisis help as is necessary
  • Maintain a teachable attitude

Other Qualifications:

  • Never have been shown by credible evidence (e.g., a court or jury, a department investigation, or other reliable evidence) to have abused, neglected, sexually exploited, or deprived a child or adult or to have subjected any person to serious injury as a result of intentional or grossly serious injury as a result of intentional or grossly negligent misconduct as evidenced by an oral or written statement to this effect obtained at the time of application and evidence of having made efforts to obtain and evaluate references from previous employers
  • Documentation of at least two professional, educational or personal references that attest to the person’s capability of performing the duties of the position and to the person’s suitability of working with or around children
  • Satisfactory preliminary criminal history background check determination and a satisfactory fingerprint records check determination as required by law
  • Clean driving record is essential to fulfilling the job responsibilities
  • Documentation from a licensed physician or other licensed healthcare professional of a health screening examination within thirty (30) days of hiring sufficient in scope to identify conditions that may place residents at risk of infection, injury or improper care
  • Current evidence of successful completion of a biennial training program in cardiopulmonary resuscitation (CPR) and a triennial training program in first aid which have been offered by a certified or licensed health care professional; such programs shall be completed within the first year of employment
  • Participate in all required trainings and show competency in skill areas of training content
  • Must be 21 years of age or older


  • Understand and demonstrate a willingness to engage in the core values of Wellspring Living and guiding principles for the program
  • Represent Wellspring Living in a positive way at social activities and events
  • Abide by organization policies and procedures
  • Possess crisis management skills
  • Display strength-based tendencies
  • Effectively communicates with others

Character Requirements:

  • Reliable
  • Self-motivated
  • Flexible
  • Team-Oriented

Physical Requirements:

  • Must have ability to administer physical restraints as governed by policies and procedures ?of programs ?
  • Ability to drive company vehicle as needed ?
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